How to Remove Scratches?


From Oiled & Lacquered Floors

Scratch Repair for Wooden Floors

Please note, we only provide scratche repair service to floors finished or installed by Floorworks™, but here is some DIY advice you can use for any floor and finish.

To avoid confusion, let's get things straight from start - it is best to avoid a problem, rather than trying to fix one. Protect your floors - make sure your furniture is equipped with felt pads or plastic covers, regularly re-coat your oiled floor and when you plan home improvement works or have a delivery company with bulky items for a visit, make sure your floors are well protected.

I Have Scratches, Where Do I Start?

First and most important is, what type of finish your wooden flooring has - is it lacquer or oil? It does make some difference if your flooring is finished with clear oil. Many people are buying "Oiled" or "Brushed & Oiled" floors because they are supposed to be easily repaired when scratch appears. True! but this applies only if you floor is sealed with clear oil and no colour is involved.

Second step is to define - how bad the scratch is? Are these scuffs on the surface of the finish or a scratch that goes through the sealant, exposing bare wood? Scuffs are easier to blend in, by wiping / rubbing small quantity of new sealent (see below) and deeper scratches may need filling.

Third step is also very important - how old is the scratch? Old scratches will change colour, go darker and on clear finished floors they will be difficult to blend in any longer. Fresh scratches will be easier to disguise.

Solution for Clear Finished Floors - Clear Hardwax-Oil

Osmo Polyx Oil for Scratch Repairs

Wether your floors is finished with clear oil or clear lacquer, they can be both treated with some clear hardwax-oil. When surface of lacquer is damaged it will result white powdery edges caused by the plastic PU content of the lacquer.

Application of some clear matt Osmo Polyx oil into the scratch will discolourise the white PU powder and make the scratches less prominent. If the scratches are deeper and some filling is required for better results, the technique is the same as with treating scratches on colour floors.

Solution for Floors with Colour - The Wax Sticks

Best approach for deeper scratches or damage to wood floors, which finish involves colour comes with the application of melted colour wax into the scratches or indented surface. Find a selection of Liberon or Britwax wax repair stick in your nearest Screwfix or Toolstation.

Complete wood floor repair kit is available to buy from us as well at flooringtrade.co.uk.

The Complete Wood Floor Repair Kit

Floorworks™ Repair Kit
Wax Sticks in Various Colours

Choose the nearest colour to the finish of your floors and melt some of the wax into the scratches. Remove the excess soft abrasive and polish the surface of the wax with cotton or wool cloth.

That's all. 

Do not forget that by treating the damage to the surface of your floors you also seal it, which will protect it from expanding phisycally due to moisture from environment.

Planks Replacement as Solution

Before excercising the idea of having one or number of planks replaced on your floors due to scratches, make sure first that some spare planks are available. There are many floors on the market from various producers and relying on contractors to identify your floors and find a matching plank is rarely possible.

If spare planks are available, your floor fitter will need to know if the planks are "tongue-and-groove" or "click system". This is very important, as the "click" system planks are more complicated to replace. A photo of the planks will help you fitter identify this.

When Only Sanding is Solution

It is also important to note, that some damage to the wooden floor may be beyond repair. Multiple scratches, deeper indentations or very deep scratches will require complete sanding service for wooden floors

Some Frequently Asked Questions About

More help...
  • Is gap filling covered by your Service Guarantee?

    Gap filling with saw-dust and resin filler on floorboards is exempt from our Service Guarantee.

    While working on the surface of your floors during floorboards sanding / repairs we endeavour to make every effort to increase its solidness, before proceeding with the gap filling. It is in fact the solidness of the floor boards, as well as the condition of its support (joists) that will define the durability of the gap filling, not the quality of the product we use or our service.

  • Can I change the color of my parquet flooring with restoration service?

    Yes, you can absolutely change the colour of your parquet flooring during the restoration service. Once the existing finish is sanded away, leaving the raw wood exposed, it becomes a blank canvas. This is the ideal stage to apply a wood stain before the final clear protective finish (oil or lacquer). At Floorworks™ we offer a wide range of stain colours, from lighter washes to darker, richer tones, allowing you to completely transform the aesthetic of your parquet to suit your interior design vision.

  • Is engineered flooring real wood?

    Yes. The top surface, the part you see and walk on, is 100% real hardwood, such as Oak, Walnut, Beach or Ash. This gives it the same authentic look, texture, and beauty as a solid wood floor.

  • What are the pros and cons of oil-finished hardwood floors?

    Oil-finished hardwood floors offer a distinct set of pros and cons. Pros include a beautiful, natural, matte or satin aesthetic that deeply enhances the wood's grain and character. They are often easier to repair in specific areas, as individual scratches or worn spots can be spot-repaired without needing to re-sand the entire floor. Oil penetrates the wood, providing deep protection and allowing the wood to breathe. Cons typically involve more frequent maintenance, as they require regular re-oiling, especially in high-traffic areas, compared to lacquered finishes.

  • Do you repair mosaic fingers parquet flooring?

    Yes, mosaic fingers are quite common assets and very often they go through some repairs. Gap filling is always recommend for this type of floor after the repairs.

Floorworks™ in Review

Don't take our word for it, see what our clients say about our flooring services.
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Just excellent, from initial assessment to finish. One of the best home improvement experi...
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Really fantastic service from beginning to end. Professional, on time, amazing job of sand...
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Excellent service. Both the booking process, advice on what floor sanding finish and the g...
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It was quite an investment but so glad we finally did it. The team were extremely hard wo...
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We are thrilled with our re-vamped engineered oak floor - it looks like new again. The wor...
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